Microsoft Intune Advanced Interview Questions Latest (2025)

Microsoft Intune Advanced Interview Questions Latest (2025)

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Introduction

Microsoft Intune has become the backbone of Modern Endpoint Management (MEM), enabling organizations to manage Windows, macOS, iOS, Android, and BYOD devices securely from the cloud.
In senior-level interviews, candidates are expected to demonstrate real-time troubleshooting, architecture design, security controls, and large-scale deployment expertise.

This article provides very advanced Microsoft Intune interview questions with in-depth answers, specifically curated for enterprise production environments.

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1. Explain Microsoft Intune Architecture in Detail

Answer:

Microsoft Intune is a cloud-based endpoint management solution built on Azure. Its core components include:

• Intune Service (Azure-hosted)
• Azure AD (Microsoft Entra ID)
• MDM & MAM channels
• Client-side management extensions

Architecture Flow:

1. Device enrolls via Azure AD Join / Hybrid Join
2. Device receives MDM certificate
3. Intune service pushes:
   • Configuration profiles
   • Compliance policies
   • Applications
4. Device reports status back to Intune
5. Compliance state integrates with Conditional Access

 Key Point for Interviews:
Intune does not manage users directly, it manages device-user relationships via Azure AD.

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2. Difference Between MDM and MAM in Intune

Feature	MDM	MAM
Device enrollment	Required	Not required
OS control	Full	App-level
Use case	Corporate devices	BYOD
Data protection	Device + App	App-only
Examples	BitLocker, Defender	App PIN, Copy/Paste restriction

Interview Tip:
In enterprise setups, MDM + MAM with CA policies is the recommended security model.

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3. Explain Intune Enrollment Types with Use Cases

Enrollment Types:

1. Azure AD Join
2. Hybrid Azure AD Join
3. BYOD Enrollment
4. Autopilot Enrollment
5. Bulk Enrollment
6. Apple ADE / Android Enterprise

Real-Time Scenario:

Hybrid Join is used when on-prem AD + SCCM + legacy apps are still present.

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4. What Is Intune Autopilot? Explain the Full Lifecycle

Answer:

Windows Autopilot automates out-of-box experience (OOBE).

Autopilot Flow:

1. Hardware Hash uploaded
2. Device boots → contacts Microsoft
3. Assigned Autopilot profile
4. Azure AD Join / Hybrid Join
5. Intune enrollment
6. Apps & policies deployed
7. User reaches desktop

Autopilot Deployment Modes:

• User-driven
• Self-deploying
• Pre-provisioned (White Glove)

Advanced Question:
Why Pre-provisioning is used?
 To reduce user login time and pre-install apps before handover

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5. Explain Compliance Policies vs Configuration Profiles

Compliance Policies:

• Password length
• OS version
• BitLocker status
• Secure boot

 Used for Conditional Access decisions

Configuration Profiles:

• Wi-Fi
• VPN
• Certificates
• Device restrictions

Key Interview Statement:

Compliance policies evaluate, configuration profiles enforce.

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6. How Does Intune Work with Conditional Access?

Answer:

Conditional Access uses device compliance signals from Intune.

Example Policy:

• Require compliant device
• Require MFA
• Block legacy authentication

Flow:

1. User tries to access O365
2. Azure AD checks compliance
3. Intune reports device status
4. Access granted or blocked

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7. Intune Security Baselines – Why and When to Use?

Answer:

Security baselines are pre-configured Microsoft-recommended settings.

Types:

• Windows 10/11 Security Baseline
• Defender Baseline
• Edge Baseline

Best Practice:

• Deploy baseline first
• Customize using configuration profiles
• Avoid conflicts

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8. How Do You Troubleshoot Intune Policy Deployment Failures?

Troubleshooting Steps:

1. Check Device Assignment
2. Verify MDM Enrollment
3. Review Intune Management Extension logs
4. Sync device manually
5. Check conflicts
6. Validate licensing

Important Logs:

• IntuneManagementExtension.log
• DeviceManagement-Enterprise-Diagnostics-Provider

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9. Explain Intune App Deployment Process Internally

App Types:

• Win32 (.intunewin)
• MSI
• Microsoft Store
• Line-of-business apps

Win32 App Deployment Flow:

1. App detection rule
2. Install command
3. Requirement rules
4. Dependencies
5. Restart behavior

Advanced Tip:
Detection rule failure = repeated installations.

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10. Difference Between Required and Available App Deployment

Deployment Type	Behavior
Required	Auto install
Available	User installs via Company Portal
Uninstall	Removes app

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11. Explain Intune Co-Management with SCCM

Answer:

Co-management allows SCCM and Intune to manage workloads together.

Workloads:

• Compliance
• Windows Updates
• Device Configuration
• Endpoint Protection

Migration Strategy:

1. Enable co-management
2. Pilot users
3. Shift workloads gradually

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12. How Does Intune Handle Windows Updates?

Update Rings:

• Quality updates
• Feature updates
• Deadline & deferral
• Restart behavior

Advanced:

• Use Feature Update Profiles to lock Windows versions
• Use Expedite Updates for zero-day vulnerabilities

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13. Intune Certificate Deployment – Explain Types

Certificate Types:

• SCEP
• PKCS
• Root certificates

Use Cases:

• Wi-Fi authentication
• VPN authentication
• Email encryption

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14. How Do You Secure BYOD Devices in Intune?

Best Practices:

• MAM without enrollment
• App Protection Policies
• Conditional Access
• Block local backups
• Restrict copy-paste

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15. Explain Intune Role-Based Access Control (RBAC)

Answer:

RBAC controls who can manage what.

Components:

• Roles
• Scope groups
• Scope tags

Enterprise Use Case:
Different admins for different regions.

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16. What Happens When a Device Is Retired vs Wiped?

Action	Result
Retire	Removes corporate data
Wipe	Factory reset
Delete	Removes record only

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17. How Does Intune Integrate with Microsoft Defender?

Features:

• Device risk score
• Endpoint detection
• Conditional Access integration

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18. Intune Licensing – Common Interview Question

Required Licenses:

• Microsoft 365 E3/E5
• EMS E3/E5
• Intune standalone

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19. Intune Production Issue: Device Not Becoming Compliant

Root Causes:

• BitLocker delay
• TPM issue
• OS mismatch
• Conflicting policies

Resolution:

• Check encryption status
• Review compliance logs
• Force policy sync

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20. L4 Scenario: Autopilot Fails During ESP Phase

Causes:

• App timeout
• Dependency failure
• Detection rule issue
• Network proxy

Fix:

• Increase ESP timeout
• Optimize apps
• Pre-provision apps

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Conclusion

Microsoft Intune interviews at advanced levels focus on architecture understanding, real-time troubleshooting, security integration, and enterprise-scale deployment strategies. Mastering these questions will help you crack L3/L4 Intune roles in MNCs.

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