Refund Policy

1. No refunds

By registering for any course, program, workshop, consultancy engagement, or service offered by Cloud Soft Solutions (“Cloudsoft”, “we”, “us”), you acknowledge and agree that all payments are final and non-refundable. No refund, in whole or in part, will be issued for:

• Registration fees, enrolment fees, and course fees.
• Certification, examination, or evaluation fees.
• Materials, lab access, cloud sandbox, or software license fees.
• Consultancy, corporate training, and workshop fees.
• Any installment or partial payment already made toward a program.

2. No cancellation

Once the payment is received, the enrolment is confirmed and cannot be cancelled. Requests for cancellation will not be accepted, and no amount will be refunded.

3. Missed sessions & withdrawal

If a learner is unable to attend sessions, withdraws from the program, discontinues mid-way, fails to complete the course, or chooses not to pursue placement assistance, the fees paid remain non-refundable. Cloudsoft is not liable to compensate for missed sessions due to personal, professional, medical, or technical reasons on the learner's side.

4. Batch transfer (goodwill, not a refund)

In genuine and exceptional cases, and entirely at Cloudsoft's sole discretion, a learner may be allowed a one-time transfer to a later batch of the same course. This is a goodwill accommodation and not a refund. A batch-transfer request:

• Must be submitted in writing to info@cloudsoftsol.com before the course completes.
• Is valid only for the next three (3) months from the original batch start date.
• Does not include any refund of fees, in part or in full.
• May not be further transferred, deferred, or exchanged for another course.

5. Duplicate or erroneous payments

If a duplicate payment is made due to a technical error (for example, the same amount debited twice for the same enrolment) and is verifiable from our records and your bank statement, the duplicate amount will be returned after verification. This is the only exception to this policy and applies exclusively to demonstrable duplicate transactions for the same service.

6. Chargebacks

Initiating a chargeback or payment dispute in violation of this policy will be treated as a breach of contract. Cloudsoft reserves the right to terminate access to services, withhold placement assistance, pursue recovery, and/or take appropriate legal action to recover the disputed amount along with costs.

7. Changes to pricing & schedule

Cloudsoft reserves the right to modify fees, schedules, trainers, and curriculum at any time. Such changes do not entitle a learner to any refund. Enrolled learners will continue under the terms confirmed at the time of payment.

8. Acceptance

By making payment and enrolling in any Cloudsoft program or service, you confirm that you have read, understood, and agreed to this Refund Policy in full.

9. Contact

For any clarification regarding this policy, reach out to us before making payment:

Cloud Soft Solutions
513, 5th Floor, Aditya Enclave, Nilagiri Block, Beside Ameerpet Metro Station, Ameerpet, Hyderabad – 500016
Email: info@cloudsoftsol.com
Phone: +91 99496 16388