Privacy Policy

Cloud Soft Solutions (“Cloudsoft”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit cloudsoftsol.com, enrol in our training programs, or otherwise interact with our services.

1. Information we collect

We collect information you provide directly and information collected automatically:

• Personal details — name, email address, phone number, city, and educational/professional background shared via enquiry forms, registrations, or counselling calls.
• Payment information — payment is processed by third-party gateways; we retain only transaction references, not full card or bank credentials.
• Learning data — batch enrolment, attendance, assessment results, project submissions, and placement-assistance progress.
• Technical data — IP address, browser type, device, pages visited, and cookies (see section 5).

2. How we use your information

• Deliver training, placement assistance, and learner support.
• Respond to enquiries, schedule demos, and confirm enrolments.
• Process payments and issue invoices/receipts.
• Share course updates, batch schedules, and placement opportunities.
• Improve our curriculum, website, and services based on usage patterns.
• Comply with legal, tax, and regulatory obligations.

3. Sharing of information

We do not sell your personal data. We share information only with: (a) hiring partners, with your consent, for placement opportunities; (b) payment, analytics, and communication service providers bound by confidentiality; and (c) authorities when required by law.

4. Data retention & security

We retain personal data only as long as necessary for the purposes above and for legal record-keeping. We use reasonable technical and organisational measures — encrypted connections, access controls, and secure hosting — to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & analytics

We use cookies and similar technologies to remember preferences, secure sessions, and measure site performance. You can disable cookies in your browser; some features may not work as intended without them.

6. Your rights

Subject to applicable law, you may: access or correct your personal data; request deletion; withdraw consent for marketing communications; or request a copy of the data we hold. Write to us at info@cloudsoftsol.com and we will respond within a reasonable timeframe.

7. Children's privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal information from children under 16.

8. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top reflects the most recent revision. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact

Questions or complaints about this Privacy Policy may be sent to:

Cloud Soft Solutions
513, 5th Floor, Aditya Enclave, Nilagiri Block, Beside Ameerpet Metro Station, Ameerpet, Hyderabad – 500016
Email: info@cloudsoftsol.com
Phone: +91 99496 16388