Top 25 Microsoft Intune Interview Questions & Answers (2025) | Crack Your MDM & Endpoint Job Interview!
1. Microsoft Intune Basics
- What is Microsoft Intune, and how does it differ from SCCM (Configuration Manager)?
- Explain the difference between MDM (Mobile Device Management) and MAM (Mobile Application Management) in Intune.
- What are compliance policies in Intune? Give examples.
- Can Intune manage non-Windows devices? Which platforms are supported?
- Explain co-management between Intune and SCCM.
2. Device Enrollment & Management
- What are the different device enrollment methods available in Intune for Windows, iOS, and Android devices?
- How do you configure Windows Autopilot using Intune?
- Explain the difference between Corporate-owned and BYOD enrollment in Intune.
- How do you enforce BitLocker encryption on Windows devices through Intune?
- How would you handle bulk device enrollment in a large organization?
3. Application Deployment
- How do you deploy a Win32 app using Intune?
- Explain the process of packaging applications for Intune deployment.
- How do you deploy Microsoft Store apps through Intune?
- What is the difference between Required and Available apps in Intune?
- How do you handle application updates via Intune?
4. Policies & Profiles
- What are configuration profiles in Intune, and what types are available?
- How do you set up Wi-Fi and VPN profiles for managed devices?
- Explain the process to configure Kiosk mode in Windows via Intune.
- What are custom OMA-URI settings, and when do you use them?
- How do you manage Windows Update policies in Intune?
5. Security & Compliance
- How do you configure Conditional Access with Intune and Azure AD?
- What’s the difference between a Compliance Policy and a Configuration Profile?
- How do you block devices that are jailbroken or rooted from accessing corporate data?
- Explain App Protection Policies and how they protect data.
- How do you integrate Intune with Microsoft Defender for Endpoint?
6. Monitoring & Troubleshooting
- How do you check if a policy is applied to a device in Intune?
- How do you troubleshoot when a device is not enrolling into Intune?
- How do you collect Intune logs from Windows devices?
- Which reports in Intune help you track device compliance status?
- How do you troubleshoot application deployment failures in Intune?
7. Integration & Automation
- How do you integrate Intune with Azure AD for identity-based access?
- Explain how Intune integrates with Microsoft Endpoint Manager admin center.
- Can you automate Intune tasks with PowerShell or Graph API? Give examples.
- How would you migrate devices from SCCM to Intune?
- How do you integrate Intune with third-party certificate authorities?
8. Scenario-Based Questions
- A user’s device is showing as non-compliant due to missing BitLocker encryption. Walk me through your troubleshooting steps.
- Your team wants to enforce multi-factor authentication for mobile devices accessing Outlook. How do you configure this?
- You deployed an application, but 50% of devices failed installation. How do you investigate?
- An employee is leaving the company — how do you remotely wipe corporate data while keeping personal data intact?
- The organization is moving from on-premises SCCM to cloud-based Intune — how would you plan the migration?
9. Advanced / Real-World
- How do you handle Hybrid Azure AD Join devices with Intune?
- Explain shared device mode for Android Enterprise.
- What’s the difference between Full Wipe and Selective Wipe in Intune?
- How do you deploy security baselines in Intune?
- How do you handle zero-trust device compliance with Intune?
1. Architecture & Design
- Explain the high-level architecture of Intune and how it communicates with managed devices.
- How does policy conflict resolution work when multiple policies target the same device/user?
- Describe Intune data flow between the service, Azure AD, and the managed endpoint.
- How would you design an Intune solution for a global enterprise with multiple geographies and different compliance needs?
- Explain how service throttling and policy refresh cycles work in Intune.
2. Device Lifecycle Management
- What are the differences between Hybrid Azure AD Join and Azure AD Join in an Intune context?
- How would you transition a device from Hybrid Azure AD Join to Azure AD Join without reimaging?
- What are the device check-in intervals for Windows, iOS, Android, and macOS in Intune?
- How do you configure multi-stage enrollment for shared devices?
- How do you enforce lifecycle-based security policies (e.g., wipe after X days of inactivity)?
3. Application Management (Advanced)
- How do you deploy LOB apps with dependencies in Intune?
- Explain Intune Win32 App supersedence and how it helps in app upgrades.
- How do you deploy apps to Azure AD dynamic device groups rather than static ones?
- How do you test a Win32 app deployment in staged rollout before organization-wide deployment?
- What are the limitations of Intune MAM without enrollment?
4. Policy & Configuration
- How would you implement multi-layered Conditional Access integrating Intune compliance policies with Azure AD conditions?
- How do you use custom OMA-URI policies to configure settings not available in the GUI? Give an example.
- How do you deploy Security Baselines and handle baseline drift over time?
- Explain the difference in precedence when both a configuration profile and security baseline set the same setting.
- How do you handle policy version control in Intune?
5. Security, Compliance & Zero Trust
- How does Intune fit into a Zero Trust security model?
- How would you integrate Microsoft Defender for Endpoint signals into Intune compliance?
- How do you create an exemption process for compliance policies without weakening security?
- Explain role-based access control (RBAC) in Intune and how to design least-privilege roles for an admin team.
- How do you integrate PKI-based authentication into Intune for VPN/Wi-Fi profiles?
6. Troubleshooting & Diagnostics
- A device is compliant in Intune but still blocked by Conditional Access — walk me through your end-to-end troubleshooting process.
- How do you troubleshoot slow policy deployment to devices?
- What are the key Intune log files on Windows, Android, and macOS devices?
- How would you use Graph API to query and validate device compliance status?
- How do you troubleshoot Windows Autopilot deployment stuck at Account Setup stage?
7. Integration & Automation
- How do you use Microsoft Graph API to automate Intune operations? Give a script example.
- How do you integrate Intune with ServiceNow for automated device onboarding/offboarding?
- How do you configure certificate deployment using Intune with an on-premises CA via NDES?
- What are the security implications of integrating Intune with third-party MDMs?
- How do you use PowerShell Remoting with Intune-managed Windows devices?
8. Scenario-Based Advanced
- Your organization is migrating from SCCM to Intune and needs co-management during the transition. Explain your strategy and pitfalls to avoid.
- A CIO wants geo-fencing of corporate data access — how would you implement it with Intune and Conditional Access?
- You need to deploy a fully locked-down Kiosk device with only one approved app. Explain the Intune configuration steps.
- You need to enforce Windows Hello for Business for hybrid-joined devices. How do you configure and troubleshoot it?
- How do you design a DR (Disaster Recovery) plan for Intune-managed devices if the Intune service is temporarily unavailable?
1. Very Advanced Microsoft Intune Questions
(These go beyond basic admin work into architecture, integrations, and enterprise-scale design)
Architecture & Design
- Describe how Intune service endpoints interact with the Microsoft cloud and managed devices. Which URLs and ports must be allowed through firewalls for full functionality?
- How would you design an Intune multi-tenant setup for a managed service provider handling multiple clients?
- Explain the difference between device compliance evaluation and Conditional Access enforcement latency — and why a device might be compliant in Intune but still blocked by Azure AD.
- What is the policy merging logic when a device is targeted by multiple configuration profiles and security baselines with conflicting settings?
- In a global enterprise, how would you handle regional data sovereignty requirements while using a single Intune tenant?
Automation & API
- How do you use Microsoft Graph API batch requests to speed up bulk Intune actions?
- Provide an example of a PowerShell + Graph API script that exports a list of non-compliant devices along with the specific failed compliance rules.
- How can you automate device group assignment based on device attributes at enrollment time without manual intervention?
- What is the difference between Graph API delegated permissions and application permissions for Intune automation?
- How do you monitor Intune device check-in frequency via automation and trigger alerts if a device hasn’t checked in within X days?
Integration & Security
- How do you integrate Intune with on-premises PKI to deploy certificates for VPN/Wi-Fi without exposing the CA directly to the internet?
- Explain the end-to-end flow when a mobile device tries to connect to Office 365 under Conditional Access + Intune compliance enforcement.
- How do you integrate Intune with Defender for Endpoint risk scores to auto-quarantine devices with high threat levels?
- How do you use Azure AD dynamic groups for targeting policies to devices based on hardware attributes (e.g., CPU type, RAM size)?
- What’s your approach to zero-trust posture enforcement when some devices are BYOD and not corporate-owned?
2. Complex Real-Time Troubleshooting Cases
(You get these in real-world support escalations — interviewers like to see how you think under pressure)
- App Deployment Failure
- You deploy a Win32 app to 500 devices, and 150 fail with error 0x87D300C9.
- Walk through your troubleshooting process, including where you’d check logs (IntuneManagementExtension.log, AppEnforce.log), how you’d validate detection rules, and whether you’d test with IntuneWinAppUtil.exe repackaging.
- Autopilot Enrollment Stuck
- Devices hang at the “Account Setup” stage during Autopilot provisioning.
- How would you isolate whether it’s a network proxy issue, ESP (Enrollment Status Page) timeout, or profile misconfiguration?
- Non-Compliant but Should Be Compliant
- A Windows device has BitLocker enabled, but Intune still marks it as non-compliant for “Encryption Required.”
- How would you verify if it’s an MDM policy refresh delay, TPM status issue, or WMI reporting failure?
- Conditional Access Blocking Access
- A user’s device is compliant, but CA still blocks access to SharePoint.
- How would you check sign-in logs, CA policy assignments, licensing, and device registration type to find the root cause?
- iOS Device Not Syncing Policies
- An enrolled iPhone isn’t receiving a new App Protection Policy.
- How do you determine if it’s a token expiration, Intune MAM service delay, or user targeting misconfiguration?
3. Scenario-Driven “Think Like an Architect” Questions
(Tests your ability to design and solve for scale and security)
- You are asked to migrate 15,000 devices from SCCM to Intune with minimal downtime and user disruption.
- How do you phase the rollout?
- How do you maintain compliance enforcement during the transition?
- Which co-management workloads would you switch first?
- The CIO asks for geo-fencing corporate app access so that only devices in specific countries can open Outlook.
- How do you combine Intune compliance, Azure AD Conditional Access, and IP-based location policies?
- Your company adopts Windows 365 Cloud PCs — you need to apply the same compliance policies as physical devices, but not break performance with unnecessary policies.
- How do you design policy targeting?
- Your security team wants automatic selective wipe of Outlook data if a device hasn’t synced in 7 days.
- How do you configure this in MAM without removing the device from Intune?
- A compliance officer asks for a report of all devices with outdated OS builds every Monday morning.
- How do you automate this report via Graph API + Power Automate or Azure Automation?
