Microsoft Intune Interview Questions and Answers in 2026: Comprehensive Guide for MDM, Endpoint Management & Copilot-Integrated Roles
Microsoft Intune (now deeply integrated with Microsoft Endpoint Manager and part of the broader Microsoft 365 ecosystem) remains one of the most in-demand skills for IT administrators, endpoint engineers, and security professionals in 2026. With the rise of hybrid work, Zero Trust architecture, AI-driven automation via Security Copilot, and major expansions of advanced features into Microsoft 365 E3/E5 plans (effective 2026), Intune expertise is essential for managing devices, apps, compliance, and security at scale across Windows, iOS/iPadOS, Android, macOS, and even Linux.
This guide covers over 60 real-world Microsoft Intune interview questions (updated for 2026 trends), including basic, advanced, scenario-based, and Copilot/Security Copilot-focused ones. These draw from recent Microsoft updates (e.g., Copilot agents in Intune, expanded Intune Suite access in M365 plans, Intel vPro integration, Apple AI controls, and more). Use this for roles like Intune Administrator, Endpoint Manager, or Microsoft 365 Security Engineer.
What is Microsoft Intune in 2026?
Microsoft Intune is a cloud-based Unified Endpoint Management (UEM) solution that provides Mobile Device Management (MDM), Mobile Application Management (MAM), PC management, endpoint security, and compliance. In 2026, Intune emphasizes AI-powered automation through Security Copilot agents, expanded access to advanced features (like Remote Help, Advanced Analytics, Endpoint Privilege Management, and Cloud PKI) in Microsoft 365 E3/E5 subscriptions, and tighter integration with Windows 365 Cloud PCs.
Key benefits include Zero Trust enforcement, cross-platform support, and reduced on-prem infrastructure needs.
Basic Microsoft Intune Interview Questions
1. What is Microsoft Intune, and how does it differ from traditional on-premises solutions like SCCM? Intune is a SaaS-based cloud service for MDM/MAM/PC management. Unlike SCCM (now part of MECM), Intune is cloud-native, requires no infrastructure, supports BYOD via MAM-WE, and integrates natively with Microsoft Entra ID (formerly Azure AD) and Conditional Access. In 2026, co-management allows hybrid scenarios.
2. What are the main components of Microsoft Intune?
- Device enrollment & compliance
- App management (store, LOB, Win32, Enterprise App Catalog)
- Configuration profiles & policies
- Endpoint security (antivirus, firewall, EDR integration)
- Reporting & analytics
- Integration with Security Copilot for AI-assisted tasks
3. Explain MDM vs MAM in Intune. MDM manages the entire device (corporate-owned). MAM protects apps and data only (ideal for BYOD). MAM-WE (without enrollment) applies policies to apps like Outlook/Teams without full device control.
4. What is Microsoft Endpoint Manager? It’s the unified portal (endpoint.microsoft.com) that combines Intune + Configuration Manager capabilities.
Enrollment & Autopilot Questions (2026 Updates)
5. What are the different enrollment types in Intune?
- Automated Device Enrollment (ADE/ABM for iOS, Autopilot for Windows)
- User-driven enrollment
- Bulk enrollment
- Android Enterprise (fully managed, dedicated, work profile)
- macOS ADE
6. Explain Windows Autopilot in detail. Autopilot enables zero-touch deployment of Windows devices. Process: Register device hash → Assign profile → User signs in with Entra ID → Intune applies policies/apps during OOBE. 2026 enhancements include day-zero security updates during ESP.
7. How do you migrate from a third-party MDM to Intune without resetting iOS devices? Retire from old MDM → Use Apple Business Manager (ABM) for ADE → Enroll via Automated Device Enrollment. Corporate status may require re-supervision.
Policy & Compliance Questions
8. What are compliance policies, and how do they integrate with Conditional Access? Compliance policies check device health (jailbreak, encryption, OS version). If non-compliant, Conditional Access blocks access to resources like Exchange/Teams.
9. Difference between Configuration Profiles and Settings Catalog? Templates are pre-built (e.g., Wi-Fi, VPN). Settings Catalog offers granular, searchable controls across platforms, with 2025–2026 additions for Android Enterprise privacy, Apple day-zero restrictions, and Windows 11 25H2.
10. How do you block Apple AI features like Genmojis or Writing Tools? Use App Protection Policies (APP) with standalone settings (available in 2025 SDK updates) to block screen capture, Genmojis, and Writing Tools when “Send Org data to other apps” ≠ All apps.
App Management Questions
11. What app types does Intune support?
- Store apps
- Line-of-Business (LOB: .msi, .msix, .apk)
- Win32 apps (with ARM64 support in 2025+)
- Enterprise App Catalog apps (with PowerShell installer scripts GA in 2025)
12. Explain App Protection Policies (MAM). Policies protect corporate data in apps (e.g., PIN, encryption, selective wipe). Apply to unmanaged devices without enrollment.
Security & Advanced Features (2026 Focus)
13. What is Endpoint Privilege Management (EPM)? Reduces local admin rights by allowing just-in-time elevation. 2026 brings EPM dashboard, user context rules, and inclusion in M365 E5.
14. How has Security Copilot integration changed Intune in 2025–2026? Security Copilot agents (GA/preview) automate tasks like policy configuration, change review, device offboarding. Embedded Copilot Chat in admin center provides context-aware help for Windows 365, Autopilot, and more.
15. What is Microsoft Tunnel? VPN gateway for secure access. 2025 updates block rooted Android devices via Defender integration.
16. Explain Advanced Analytics and Remote Help. Advanced Analytics provide deep insights into device health/compliance. Remote Help enables attended/unattended troubleshooting. Both expanded to M365 E3/E5 in 2026.
Scenario-Based & Troubleshooting Questions
17. A user reports their device is non-compliant, but it meets all policy requirements. How do you troubleshoot? Check sync status, review logs in Intune admin center → Devices > [Device] > Device compliance. Use Copilot to query logs or suggest remediations.
18. How would you automate weekly reports of outdated OS builds? Use Microsoft Graph API + Power Automate/Azure Automation to query devices and export to email/Teams.
19. Device shows “Not evaluated” in compliance. What could be the cause? Pending sync, network issues, or conflicting policies. Force sync via Company Portal or admin center.
20. How do you handle a large-scale Windows update rollout with minimal disruption? Use deployment rings, maintenance windows (preview Q1 2026), and phased rollouts with pause/resume controls.
Advanced & 2026-Specific Questions
21. What new Intune capabilities are added to Microsoft 365 E3/E5 in 2026? Remote Help, Advanced Analytics, Endpoint Privilege Management (E5), Enterprise App Management, Cloud PKI.
22. How does Copilot in Intune assist admins? Natural language queries for policy creation, troubleshooting, data exploration (e.g., “Show non-compliant Android devices from last month”).
23. Explain Intel vPro integration in Intune. Hardware-level recovery, remote management, and fleet services for Intel-based devices (introduced 2025).
24. What changes occurred with Android Enterprise in 2025–2026? Opt-in Entra ID account migration, stronger integrity checks, new privacy settings (block Circle to Search sharing).
25. How do you manage Linux devices in Intune? Support for Ubuntu 22.04+, endpoint security profiles for AV/EDR exclusions.
Next 30 Advanced & Scenario-Based Questions (Updated for January 2026)
Continuing from the previous guide, here are the next 30 Microsoft Intune interview questions (questions 26–55), focusing on advanced, scenario-based, troubleshooting, and 2026-specific topics. These reflect the latest developments as of January 2026, including expanded access to Intune Suite features (Remote Help, Advanced Analytics, Endpoint Privilege Management, Enterprise App Management, Cloud PKI) in Microsoft 365 E3/E5 plans, Security Copilot agents (now GA with enhancements like pause/resume for updates expected soon), Intel vPro integration, tighter Apple AI controls, Android Strong Integrity enforcement, and more.
These questions are ideal for senior Intune Administrator, Endpoint Security Engineer, or Microsoft 365 Security roles in 2026.
26. What major Intune Suite capabilities became available to Microsoft 365 E3/E5 customers in 2026, and why is this significant? In early 2026, Microsoft rolled out automatic access to advanced Intune features for E3/E5 subscribers without extra licensing (after 30-day notifications). This includes Remote Help, Advanced Analytics, and for E5: Endpoint Privilege Management (EPM), Enterprise Application Management, and Microsoft Cloud PKI. Significance: It lowers barriers for Zero Trust adoption, enables AI-secured endpoints at scale, and reduces add-on costs—critical for organizations managing hybrid/AI workloads.
27. Explain how Security Copilot agents work in Intune as of January 2026. Security Copilot agents (GA since late 2025, with ongoing enhancements) are embedded AI tools in the Intune admin center. They automate tasks using natural language, e.g.:
- Policy Configuration agent: Create or modify settings catalog policies.
- Change Review agent: Analyze PowerShell scripts for risks.
- Device Offboarding agent: Handle stale/retired devices. New in 2026 previews: Enhanced prompts for troubleshooting, Windows 365 integration, and upcoming pause/resume controls for update rings.
28. How would you use Copilot in Intune to troubleshoot a widespread compliance issue? Use embedded Copilot Chat: Prompt like “Show all non-compliant Windows devices from the last 30 days with reasons” → It queries data, filters by OS/build, and suggests remediations (e.g., force sync, update policies). Cross-reference with Advanced Analytics reports (now in E3/E5).
29. Describe Microsoft Cloud PKI in Intune and its 2026 relevance. Cloud PKI provides cloud-based certificate issuance (SCEP/NDES replacement) without on-premises infrastructure. In 2026 (E5 inclusion), it supports strong certificate mapping, modern authentication, and integration with Conditional Access—vital for securing AI features and hybrid identities.
30. What is Endpoint Privilege Management (EPM), and how has it evolved by 2026? EPM allows just-in-time/local admin elevation with rules (file/path/hash). 2026 updates include: user-context elevations, dashboard insights, wildcards (*, ?), explicit Deny rules, and scope tag enforcement. Now included in M365 E5.
31. Scenario: A large organization wants to migrate 10,000 Windows devices from SCCM to Intune-only. Outline your strategy.
- Assess co-management readiness (pilot hybrid).
- Use Autopilot for new devices + Windows 10/11 migration.
- Shift workloads gradually (compliance → apps → updates).
- Leverage Cloud PKI for certs, Defender integration for security.
- Automate reports via Graph API/Power Automate.
- Train via Copilot-assisted documentation.
32. How do you block Apple Intelligence features like Genmojis/Writing Tools in managed apps (2025–2026 updates)? Use App Protection Policies (MAM) with new standalone settings (SDK v19.7+). If “Send Org data to other apps” ≠ All apps, features are blocked by default. Override with config “com.microsoft.intune.mam.screencapturecontrol” = Disabled for capture, or specific AI toggles.
33. Explain Android Strong Integrity enforcement and its impact in 2026. Google’s updated Strong Integrity (hardware-backed + recent patches) is enforced for Android 13+. Non-compliant devices drop to Basic → potential Conditional Access blocks. Monitor via compliance reports; set min patch level in policies.
34. Scenario: Users report MAM-protected apps failing to launch on iOS after January 19, 2026. Cause and fix? Cause: Required Intune App SDK/Wrapper update (v20.8+/21.1+) for MAM service improvements. Fix: Update apps, enforce min version in Conditional Launch settings, notify users via Company Portal.
35. What are Maintenance Windows in Intune, and when did they become available? Preview in Q1 2026: Define time slots for updates/reboots to minimize disruption. Combine with deployment rings, pause/resume (enhanced 2026), for controlled Windows quality/feature update rollouts.
36. How does Intel vPro Fleet Services integration work in Intune? Introduced 2025, GA 2026: Hardware-level remote management/recovery for Intel vPro (2018+) devices. Enables out-of-band access, fleet health insights—useful for lost/stolen or unresponsive devices.
37. Scenario: A device shows “Not evaluated” compliance status repeatedly. Troubleshooting steps?
- Check last check-in/sync time.
- Force sync via Company Portal or admin center.
- Review Intune logs + Copilot query.
- Check for network/firewall issues (Azure Front Door IPs post-Dec 2025).
- Verify no conflicting policies or group targeting.
38. Explain Declarative Device Management (DDM) for Apple and its shift in 2025–2026. Apple’s modern management: Policies apply declaratively (not command-based). Intune supports DDM for updates, settings. Legacy MDM software updates end; transition to DDM for iOS 17+/macOS 14+.
39. How do you automate weekly outdated OS build reports in 2026? Use Microsoft Graph API (devices endpoint) + Power Automate/Azure Automation. Query for OS version/build, filter outdated, export to email/Teams. Enhance with Copilot prompts for query generation.
40. What is Platform SSO for macOS, and how do you configure it? GA in 2025: Kerberos SSO using TGTs for on-prem/cloud resources. Configure via Settings Catalog (Company Portal 5.2508+). Supports extensible SSO, fallback options.
41. Scenario: After Windows 10 EOS (Oct 2025), how do you handle legacy devices? Identify via All Devices report. Migrate to Windows 11 via Autopilot/ESP. For extended security: ESU (paid). Enforce min OS in compliance policies.
42. Describe Enterprise App Catalog with PowerShell scripts (GA 2025). Deploy Win32-like apps via catalog with installer scripts for prerequisites/post-install. ARM64 support; add to ESP blocking list. Win32 full support Q1 2026.
43. How does Remote Help differ for Android in 2026? Enhanced security: Screen block on Zebra/Samsung dedicated devices. Attended/unattended support; now included in M365 E3.
44. Scenario: EPM elevation requests are denied unexpectedly. How to debug? Check EPM dashboard for trends/insights. Review rules (user context, wildcards, Deny types). Use scope tags. Query via Copilot: “Show denied EPM elevations last week.”
45. What new Android Enterprise privacy settings were added in late 2025? Block Circle to Search sharing, Wi-Fi Direct, hide org name (COPE/COBO), private space/USB access controls.
46. Explain Multi Admin Approval in Intune (2025–2026). RBAC enhancement: Require approval for sensitive actions (wipe, device category changes, roles). Now covers more scenarios; centralized in Admin tasks node.
47. How do you handle cross-platform device inventory in Intune? Use Device Inventory (formerly Resource Explorer): 74+ Apple, 32+ Android properties. Query with Copilot for hardware/software insights.
48. Scenario: MAM apps block screen capture on iOS 18.2+ due to AI features. Fix without changing policy? Set ACP setting “com.microsoft.intune.mam.screencapturecontrol” = Disabled (overrides default block when Org data restrictions apply).
49. What is the impact of Azure Front Door IP changes (Dec 2025)? Intune endpoints use Azure Front Door for SFI. Update firewalls with service tag/IP ranges by Dec 2025 to avoid connectivity/sign-in issues.
50. Describe Vulnerability Remediation with Copilot agents. Agents recommend settings catalog configs for vulnerabilities. Integrate with Defender; query: “Suggest remediations for known CVEs on Windows fleet.”
51. How do you use KQL in Intune for advanced queries (2025+)? Device Query in Advanced Analytics: Multi-device insights (patches, reboots). Export up to 50k results.
52. Scenario: Android Enterprise devices fail compliance due to rooted detection. Use built-in compliance policy (fully managed/dedicated/work profile). Integrate Microsoft Tunnel + Defender to block rooted devices.
53. What are new Windows settings catalog additions in late 2025? Edge ADMX (AI APIs, TLS), OneDrive toast disable, sync backup, hardware attestation.
54. Explain Copilot’s role in Windows 365 Cloud PC management. Context-aware prompts for licensing, performance, provisioning. Integrates device prep policies (no custom images needed).
55. Final scenario: Plan a Zero Trust rollout using 2026 Intune features.
- Enforce compliance + Conditional Access.
- Deploy EPM/Cloud PKI.
- Use Copilot agents for automation.
- Advanced Analytics for risk monitoring.
- Remote Help for incidents.
- Phased rings + maintenance windows for updates.
Good luck cracking your Microsoft Intune interview! Stay updated via Microsoft Learn and the Intune Blog for ongoing 2026 features.
